March 23 Policy Workshops

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Vanessa Sarria
Posts: 29
Joined: Tue Feb 03, 2015 4:47 pm

March 23 Policy Workshops

Post by Vanessa Sarria » Mon Mar 16, 2015 6:59 pm

Monday, March 23rd

CITY RESPONSE TO CITIZEN REQUESTS FOR SERVICE (9 am to 11 am)
What are the access points the public uses to apply for City services? From all of the customer calls and emails the City receives, what do they tell us about the services that citizens are calling about? How does the City use this data?

- Ray Baray, Chief of Staff, City Manager’s Office
- Cindi Perez, Process Manager, Austin 3-1-1
- Valerie Harris, Executive Assistant, Automated Citizen Assistance Program (ACAP)
- Carl Smart, Director, Austin Code Department
- Brian Manley, Assistant Chief, Austin Police Department


PUBLIC SAFETY SERVICE DELIVERY (12:30 pm to 2:30 pm)

What is the City’s approach to public safety service delivery?
- Rey Arellano, Assistant City Manager

What are the opportunities for improving public safety?
- Dr. Kim Rossmo, Professor and Director of the Center for Geospatial Intelligence and Investigation in the Department of Criminal Justice, Texas State University
- Roger Jefferies, Travis County Justice & Public Safety Executive

What is the community’s role in partnering with public safety to keep neighborhoods safe?
- Cary Roberts, Executive Director, Greater Austin Crime Commission
- Bruce Mills, Downtown Austin Community Court Advisory Committee

What is the community expectation for how the City of Austin responds to disaster recovery efforts during citywide emergencies and keeps the community informed?
-Josh Jackson, Regional Disaster Program Officer, Red Cross
-Bill Bischof, FEMA Region 6 Community Preparedness

Other Voices:
- Downtown Austin Alliance
- Others
Policy Initiative and Advancement Director
Office of the Mayor

Vanessa Sarria
Posts: 29
Joined: Tue Feb 03, 2015 4:47 pm

Re: March 23 Policy Workshops

Post by Vanessa Sarria » Wed Mar 18, 2015 2:54 pm

Revisions per Council Member Don Zimmerman

What is the City’s approach to public safety service delivery? How does the City work with the County and other partners in delivering services?
• Rey Arellano, Assistant City Manager
• Roger Jefferies, Travis County Justice & Public Safety Executive

What are key community concerns and what is being done or should be done to address those concerns? (e.g. response time, property crime, etc.) What is the community’s role in partnering with public safety to keep neighborhoods safe?
• Margo Frazier, Austin Police Monitor
• Cary Roberts, Executive Director, Greater Austin Crime Commission
• Ramey Ko, Former Associate Judge for Austin Municipal Court and Former Member of the Public Safety Commission
• Gary Bledsoe, President, Texas NAACP

What is the community expectation for how the City of Austin responds to disaster recovery efforts during citywide emergencies and keeps the community informed?
• Josh Jackson, Regional Disaster Program Officer, Red Cross OR Bill Bischof, FEMA Region 6 Community Preparedness Program Manager
• Mike Levy, EMS and Wildfire Constituent

Other voices:
o Allen Graham, Mobile Loaves and Fishes
o Nancy Hohengarten, Community Justice Council
o Human Rights Commission
o Center for Elimination of Disproportionality and Disparities
o Mike Manor, Building Bridges Brick by Brick
Policy Initiative and Advancement Director
Office of the Mayor

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